Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Times

Estimated delivery time is 7–14 business days after your order has been processed. Shipping times may vary depending on location, customs clearance, and carrier delays.

If you have any questions regarding your order, please contact us at
📧 offaithgift@gmail.com

Please note: these are estimated delivery times and may vary due to customs, carrier delays, or high-demand periods.

3. Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

We may offer free shipping promotions from time to time, which will be clearly stated on our website.

4. Tracking Information

Once your order has shipped, you will receive an email with a tracking number.

Please allow 3–7 days for tracking information to update in the carrier’s system.

5. Customs, Duties & Taxes

Gift of Faith is not responsible for any customs duties, taxes, or additional fees imposed by your country. These charges are the responsibility of the customer.

6. Incorrect Address

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at offaithgift@gmail.com

7. Delays

While we do our best to deliver your order on time, delays may occur due to factors beyond our control (customs, carrier issues, weather, or peak seasons).

If your order has not arrived within 30 days, please contact us and we will assist you.

8. Lost or Missing Packages

If your tracking information shows your package as delivered but you have not received it, please:

  • Check with neighbors or household members

  • Contact your local carrier

If the issue is not resolved, contact us at offaithgift@gmail.com and we will review your case.

9. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: offaithgift@gmail.com